{"id":20292,"date":"2021-05-06T15:44:52","date_gmt":"2021-05-06T14:44:52","guid":{"rendered":"https:\/\/lotusloungechair.com\/bh\/?p=20292"},"modified":"2022-05-12T10:32:19","modified_gmt":"2022-05-12T09:32:19","slug":"returns-and-warranty","status":"publish","type":"post","link":"https:\/\/lotusloungechair.com\/bh\/blog\/returns-and-warranty\/","title":{"rendered":"Returns and Warranty"},"content":{"rendered":"

Returns, Warranty and Replacement<\/h1>\n

<\/h2>\n
<\/div>\n
\n

Returns<\/span><\/b><\/h2>\n
    \n
  • Delivered the wrong product<\/span><\/li>\n
  • Product delivered with fabric anomaly,<\/span><\/li>\n<\/ul>\n<\/div>\n
      \n
    • Delivered product that is damaged during deliver<\/span><\/li>\n
    • Conditions: Lotus Lounge Chair to be informed within 2<\/span>4 hours of submission, with written notice and photo from Packaging, Product and Damage; The product must be complete and in the original packaging; It is required to attach a document for the purchased product and a document for receipt of the product;<\/span><\/li>\n<\/ul>\n

      The cost of returning the product is on charge by the Brand<\/p>\n

      Warranty<\/span><\/b><\/p>\n

      1 Year: stitches, zipper and rivets in outer and inner cover.<\/p>\n

      Replacement of the product <\/b><\/p>\n

        \n
      • Replacement with another color<\/span><\/li>\n
      • Replacement for a larger product with a surcharge<\/span><\/li>\n
      • Conditions: Lotus Lounge Chair to be notified within 24 hours, with written reason for the return of the product; The product must be complete, undamaged and packed in the original packaging; It is required to attach a document for the purchased product and a document for receipt of the product; The cost of returning the product are on charge by the buyer<\/span><\/li>\n<\/ul>\n

        Excluded from warranty<\/strong><\/p>\n

          \n
        • Outer<\/span> cover: Fading from sun, physical damage with sharp objects and use of force, jumping, pulling, cutting, burning, melting and scratching<\/span><\/span><\/li>\n
        • Inner cover: Physical damage with sharp objects and use of force, use without outer cover, jumping, pulling, cutting, burning, melting and scratching<\/span><\/li>\n
        • Filling: Gradual shrinking of EPS volume, intentional or careless discharge of the filling through the zipper or through damage caused by negligence of the inner and outer cover.<\/span><\/li>\n<\/ul>\n
          <\/div>\n

          * Order when the Product is tailored with 2 or 3 Colors or Logo and Personalization to the customers can not be cancelled or Modified!<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"link","meta":{"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[258],"tags":[],"class_list":["post-20292","post","type-post","status-publish","format-link","hentry","category-legal","post_format-post-format-link"],"_links":{"self":[{"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/posts\/20292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/comments?post=20292"}],"version-history":[{"count":0,"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/posts\/20292\/revisions"}],"wp:attachment":[{"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/media?parent=20292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/categories?post=20292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lotusloungechair.com\/bh\/wp-json\/wp\/v2\/tags?post=20292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}