Free Shipping worldwide
The ordered products will be delivered by 2-7 working days with DHL Express. That is, within 10 working days if the product needs to be made or personalized with a logo. The products will be delivered to the specified delivery address.
Cancellation: Accepted
Request a cancellation: before item has shipped
Returns & Exchanges Accepted
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Can my order be delivered to an address different to the one on my account?
If you would like to send your order to an address different to the one mentioned on your account, you can change the delivery address on the page called ‘Shipping Address’. You will see this page before you pay for your order.
Click the ‘’Shipping Address’’ button, which you can find next to ‘Billing Address’, and change the name, address and contact details.
To change your delivery address after you have ordered your products, please contact customer service. Send an email to hello@lotusloungechair.com (Mon-Fri 9am – 9.00pm).